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# What to check in a five-star serviced apartment

Five stars cannot tell you which apartment is on offer. A floor plan and an itemised quotation will do more. We have not independently verified every residence’s star grade.

## Ask what the grade applies to

A formal rating should come with an awarding body and an assessment date. It should also cover the accommodation you would book. An agent calling an apartment luxurious is a separate claim.

## Compare the apartment you would occupy

Get photographs of the actual unit, its floor number and a plan showing bedrooms, bathrooms and outdoor areas. Lift access matters too. Another flat in the same building can have a very different layout.

## Put the service details in writing

The service details deserve their own read: cleaning frequency, linen charges, staffed reception hours and help overnight. Kitchen equipment, laundry facilities and internet provision also vary.

## Read the full price alongside the booking terms

Compare quotations for identical dates and guest numbers. Add taxes, deposits and cleaning charges, then read the cancellation and early-departure conditions. The lowest advertised nightly figure will not necessarily be your total.

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