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About us

There are many websites listing serviced and short-stay apartments, and it is hard to know which to trust. We started London Residency to bring the best London residences together in one place and to do the chasing for you.

The problem we set out to solve

Finding a good serviced apartment usually means moving from site to site, sending the same enquiry again and again, and phoning residences only to hear they have no availability. It takes time and it is frustrating.

We replace that with one request. You tell us your dates and needs, and we go to the residences that match, check availability and return their quotes.

How the service works

The service is free for guests. Once you have chosen a residence, you book and pay it directly. We do not sit between you and the building on payment, and we do not add a booking fee.

We list serviced apartments, aparthotels and short-stay residences, and every one has been independently assessed by us for quality and value before it appears on the site.

What you can expect from us

We aim to make the booking easier, not just the search.

  • A handpicked collection rather than every building on the market
  • Every residence inspected and assessed for quality and value
  • Competitive rates gathered from each residence
  • Local knowledge from a team that lives in London
  • Tailored bookings for short and long stays
  • Stays for business, leisure and medical visits

Who uses us

Our guests include executives and their assistants, relocating families, visitors coming to London for medical treatment, and leisure travellers who want more space than a hotel room offers.

Many come back because they know the standard they will get. Guests who book through us can also receive discounts on partner concierge services.

For property owners

We also work with owners of homes in prime central London who want their property run as a short-stay or serviced apartment. We are selective about what we take on, market properties to achieve above-average rates, and vet every guest before a booking is accepted.

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Why ask the residence direct?

Booking sites charge the residence a commission on every night. Ask direct and there is none, so the residence has room to move: unpublished specials, a better rate for longer stays, breakfast, flexible check-in and check-out, and sometimes help with theatre or restaurant bookings.

Booking sitesDirect via London Residency
Who repliesThe platformThe residence's own reservations team
CommissionPaid by the residence to the platformNone
ExtrasRarely negotiableAsk for early check-in, late check-out, upgrades or long-stay rates
Fee to youSometimes a service feeNone

Request a quote direct