Quick answers

We source quotes from luxury serviced apartment residences in London on your behalf. You send your dates and requirements once, and we check availability and rates with the residences that match.

No. The quote service is free for guests. We do not add a booking fee.

You pay the residence directly. We obtain the quotes for you, but the booking and payment are between you and the residence you choose.

Because the price you'd see online usually isn't the best one on offer. Residences often run specials they don't publish on their own websites, for quiet dates, longer stays or repeat guests. Most will also negotiate on the details: the nightly rate, breakfast, early check-in or late check-out. Some will help with theatre tickets or restaurant bookings too. None of that fits a fixed price on a web page, so we pass your request to the residence and it replies to you directly with what it can offer.

Use the shortlist function to add the residences you like, then send one request. We approach each of them at the same time, which saves you contacting every building yourself.

That is the point of the service. We collect current rates from each residence so you can compare them side by side and choose the best value for your stay.

It depends on the residence. In many cases part or all of the deposit is refundable. Each residence sets its own terms, so check them before you confirm.

We focus only on the luxury end of the market and do not list every building available. We feature residences that represent value for money, meet high standards and have been personally inspected by us.

Many hotels now offer apartment suites, but few have a fully functioning kitchen. Every apartment we feature is self-contained with a kitchen or kitchenette. Serviced apartments are usually in a dedicated building, often without a hotel-style reception, and tend to suit longer stays.

Yes. Tell us why you are in London and what matters to you, such as being near an office, a school, a hospital or a particular park, and we will suggest the areas and residences that fit.

Guests who book through us can receive preferential discounts on partner concierge services, including chauffeurs, airport transfers, restaurant reservations and event access.

If you own a property in prime central London, we offer a management and marketing service for short-stay and serviced apartments. We are selective, and will tell you quickly whether your property is a good fit.