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Property management services for homes

If you own a home in prime central London and want it run as a short-stay or serviced apartment, we can manage it end to end. We work only at the top of the market, and we are selective about the properties we take on.

Where we operate

We focus on London's prime central neighbourhoods: Mayfair, Marylebone, Knightsbridge, Belgravia, Chelsea, Kensington, Bayswater and Notting Hill.

Keeping to these areas means our guests know what to expect, and many return. It also means we understand what each street and building can command.

What the service covers

The service is designed so an owner does not need to be involved day to day.

  • Marketing to our database of corporate, business and leisure contacts
  • A listing on our website, which is viewed by several thousand new users each month
  • Channel management across more than 30 other portals, including Booking.com and Airbnb
  • Cleaning, housekeeping and linen
  • Advice on preparing the property for photography
  • Guest management from enquiry to departure

How we differ from a general letting agent

We say no more often than most. If we do not think we can market your property well, we will tell you straight away rather than take it on and leave it empty.

Our guests expect high standards and pay for them. We position each property to achieve above-average rates for its area rather than competing on price.

Many management companies rely solely on third-party platforms. Our own site specialises in luxury short-stay and serviced apartments, so your property reaches travellers who are already looking at the top end of the market, as well as the wider portals.

Guests you can trust with your home

We vet every prospective guest before a booking is accepted. Much of our demand comes from corporate travellers, relocations and long-stay visitors, which tends to mean careful occupants and fewer turnovers.

Our team lives in London, so guests get practical local advice and owners get a manager who can reach the property quickly.

Starting a conversation

Send us the address, a short description and a few photos. We will tell you honestly whether the property suits our guests and how we would approach it.

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Why ask the residence direct?

Booking sites charge the residence a commission on every night. Ask direct and there is none, so the residence has room to move: unpublished specials, a better rate for longer stays, breakfast, flexible check-in and check-out, and sometimes help with theatre or restaurant bookings.

Booking sitesDirect via London Residency
Who repliesThe platformThe residence's own reservations team
CommissionPaid by the residence to the platformNone
ExtrasRarely negotiableAsk for early check-in, late check-out, upgrades or long-stay rates
Fee to youSometimes a service feeNone

Request a quote direct