What to check in a five-star serviced apartment
Five stars cannot tell you which apartment is on offer. A floor plan and an itemised quotation will do more. We have not independently verified every residence’s star grade.
Ask what the grade applies to
A formal rating should come with an awarding body and an assessment date. It should also cover the accommodation you would book. An agent calling an apartment luxurious is a separate claim.
Compare the apartment you would occupy
Get photographs of the actual unit, its floor number and a plan showing bedrooms, bathrooms and outdoor areas. Lift access matters too. Another flat in the same building can have a very different layout.
Put the service details in writing
The service details deserve their own read: cleaning frequency, linen charges, staffed reception hours and help overnight. Kitchen equipment, laundry facilities and internet provision also vary.
Read the full price alongside the booking terms
Compare quotations for identical dates and guest numbers. Add taxes, deposits and cleaning charges, then read the cancellation and early-departure conditions. The lowest advertised nightly figure will not necessarily be your total.